Supernormal takes place across the grounds of Braziers Park which is a residential community, Please respect the people living there who are generous enough to allow us to be at their home, and do not enter any areas marked out of bounds over the weekend. Braziers house will only be open to Supernormal audiences on Saturday & Sunday 12-5pm.
Braziers Park is an eco-site and an Area of Outstanding Natural Beauty so please do not bring any glass bottles into the site and tidy up after yourselves, disposing of all litter in the bins and recycling areas throughout the site. Please endeavour to leave Braziers Park in the state you find it in.
We do what we can to reduce the environmental impact of Supernormal on the grounds of Braziers Park. To that end:
The festival site opens at 10am on Friday. AA Road Signage will direct you to the festival from the main road. After parking, follow signs along the path through the woods to the main box office tent at the entrance to the festival to get your wristbands.
We don't send out physical tickets. Please make sure you provide the names of each member of your party, and we'll add them to the guestlist (you may have done this already as part of your ordering process). When you arrive, just head to the box office and we'll be ready for you.
If you need to add or change the names associated with your tickets you can find your order here.
Unfortunately we are unable to offer refunds for tickets. If you bought a ticket but are unable to attend, you may transfer your ticket to another party. To do so, you simply need to change the name associated with your ticket on your order here.
For any information, reporting of any issues, First Aid, lost property, security, queries etc. please go to the main production office where a festival coordinator will be available throughout the day.
There is no cash machine on site but cashback is available at the main bar.
There are a range of delicious food stalls on site to cater for all tastes and diets, a main marquee bar and other small bars. Audiences are welcome to bring food and drink onsite, but please support Supernormal by purchasing drinks and food from the bars and traders on-site - we do our best to make sure prices are affordable.
Supernormal is very child friendly with lots for them to see, do and get involved in. Kids under 13 can attend for free with a paying adult and tickets for teenagers (13-18) are heavily discounted.
No dogs (apart from service animals) or other pets are allowed on site.
The main festival site has a designated an area for disabled camping nearby the main activities and close to a disabled access toilet. These spaces are limited so please inform us in advance via e-mail to secure a place noting any specific requirements or needs. We can provide a free ticket for support/carer and also provide support to set up camp if required.
Although most areas are accessible, wheelchairs may need to be able to cope with grassy gentle slope as there are no paths as such, and some areas may be more difficult to access. The production tent can be used for a power point if required.
Volunteer oppertunities will be posted soon.
Applications are now closed for 2017 but there will be another chance to apply next year. Please don't email us about this. Please.
If you need to get in touch with the supernormal team, email [email protected]